Terms and services
1. Delivery time for Electronics Products
Outfits are available for delivery in the below mentioned times.
We will deliver the orders in 3 to 5 Working Days
These are only estimated time-frames and may vary during seasonal workload and peak periods. Final delivery time will depend on the product you are buying.
Delivery time for fully custom made Items
Please contact or email for delivery time-frames of fully custom made items.
2. Express shipping service
We use M&P, Call Courier and Leopard to ship to virtually any address in the country between 3 – 5 working days from the date of dispatch. Generally all orders are dispatched from our warehouse as per turnaround time mentioned in section 1 above except when there is a unexpected weather and country or cities situation.
3. Shipping Charges
Shipping charges are Flat 199 across all Pakistan
4. Returns Policy for Electronics
We do not accept returns or exchanges of custom orders. If they are sent incorrect, defective or not fit in accordance to the size ordered we will offer you a free fix.
Returns Policy for other Items
At the wedding closet, we want you to be delighted every time you shop with us. You can always return items if they are defective or deliver incorrect. Please know that you must provide us a written record of the reason for return or exchange within 7 days of receiving the item. Custom, Oversize, or hazardous items cannot be returned. Items that have been used by costumer will not be accepted as returns or exchanges. Items which have any kind of stains, emit, body odors or perfume scents, have any kind of marks, damages, defected or water stains will not be accepted for returns or exchanges.
There is no refund for shipping charges.
5. Order Cancellation
You can cancel an order within 24 hours from the receipt of the payment and no charges will be deducted and you will get a full refund if the order is cancelled within 24 hours from the receipt of payment. If you would like to cancel an order after 24 hours then processing charges and admin charges for refund will apply.
100% cash payment on make to order and ready stock will be cash on delivery in Pakistan.